Honeywell VISTA-21iP — Specs & Hong Kong Installation

Honeywell VISTA-21iP hybrid panel with built-in IP communicator for Hong Kong homes and shops that want always-on Ethernet alarm reporting.

Best for: Homes needing IP reporting

Product overview

VISTA-21iP combines familiar VISTA hybrid zoning with an onboard Ethernet communicator, reducing the need for a separate IP module on fiber or broadband-ready sites. Swan CCTV specifies it when the property already has a stable LAN and the client wants faster signal delivery than PSTN alone.

Zone behaviour matches the VISTA family, so technicians and monitoring centres understand the programming language. Optional cellular modules provide a second path if the building internet fails.

In Hong Kong, we typically place the panel near a network point in a locked cupboard, reserve a static DHCP lease or tagged VLAN if IT requires it, and test alarm signals end-to-end before handover.

Choose VISTA-21iP over VISTA-20P when onboard IP is a must; choose ProSeries when a touchscreen all-in-one wireless system fits better than hybrid wiring.

Key features

Built-in Ethernet reporting for broadband sites
Hybrid wired + wireless expansion
Dual-path ready with optional cellular backup
Familiar VISTA programming for service continuity
Suitable for Total Connect style remote services where supported
Professional supply and installation by Swan CCTV in Hong Kong
Configured and tested on-site (not leave-in-box DIY)
Documentation and user training included with installation packages

Compatibility

Standard VISTA keypads and 5800 wireless accessories
Optional LTE / dual-path communicators as backup
Works with monitoring centres accepting IP formats
Pairs with common HK door contacts and PIR layouts

Manuals, datasheets & resources

VISTA-21iP Installation & Setup Guide (PDF)VISTA-21iP Programming Guide (PDF)VISTA-21iP User Guide (PDF)Manufacturer product page Browse vista-21ip manuals in Knowledge Base

Technical specifications

Type	Hybrid + onboard IP
Maximum zone capacity	48
Onboard hardwired zones	8 (up to 15 with doubling)
Hardwire expansion (ECP)	Up to 40 zones
Max wireless zones	40 (with receiver)
Dedicated wireless keyfobs	16 keys (no zones used)
Partitions	2 (+ 1 common lobby)
User codes	48
Event log	100 events
2-wire smoke	Up to 16 (Zone 1 only)
Onboard relays / triggers	2
Built-in internet communicator	Yes (built-in RJ45)
Backup path	Optional cellular module
Remote services	Total Connect compatible*
Brand	Honeywell
Series	VISTA
Category	Control Panel
Local support	Supply, install, program, and after-sales by Swan CCTV (Hong Kong)
Typical use	Homes needing IP reporting